From fb256ed1bedec388873486a77dec4da235cd992f Mon Sep 17 00:00:00 2001 From: Lav Radis Date: Thu, 22 Mar 2018 19:23:01 +0100 Subject: [PATCH 1/3] Create Troubleshooting.md Start of a troubleshooting part with some subtitle suggestions and text shamelessly coped from main lbry faq. Did it in coordination with @billbitt. --- FAQ/Troubleshooting.md | 15 +++++++++++++++ 1 file changed, 15 insertions(+) create mode 100644 FAQ/Troubleshooting.md diff --git a/FAQ/Troubleshooting.md b/FAQ/Troubleshooting.md new file mode 100644 index 00000000..3f6580ef --- /dev/null +++ b/FAQ/Troubleshooting.md @@ -0,0 +1,15 @@ +## Common problem and errors + + + +## How to get help? + +For live help, you can join [our chat](https://chat.lbry.io) and post in the #speech channel. Please share a detailed message with the issue you are experiencing. +You can also [email LBRY](mailto:help@lbry.io) with questions or issues. + +## Report a bug + +To report an issue, you can do one of the following: + +1. Send us an email to [help@lbry.io](mailto:help@lbry.io) with the details of your issue or bug report. +1. If you're a developer or otherwise technical and want to interact with spee.ch developers directly, you're welcome to open an issue directly on GitHub [here](https://github.com/lbryio/spee.ch). The penalty for getting this wrong is a mild shaming. We would appreciate a quick search to see if a similar issues already exist, as well. From 7052c8c64bc6fa3edb217863282d0ff1ff56440e Mon Sep 17 00:00:00 2001 From: Lav Radis Date: Thu, 22 Mar 2018 19:26:33 +0100 Subject: [PATCH 2/3] Update Troubleshooting.md --- FAQ/Troubleshooting.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/FAQ/Troubleshooting.md b/FAQ/Troubleshooting.md index 3f6580ef..1b5a17fb 100644 --- a/FAQ/Troubleshooting.md +++ b/FAQ/Troubleshooting.md @@ -1,4 +1,4 @@ -## Common problem and errors +## Common problems and errors From 9368d10e384f2871537a0ea7b6cf42524ed04722 Mon Sep 17 00:00:00 2001 From: Bill Bittner Date: Thu, 22 Mar 2018 11:44:06 -0700 Subject: [PATCH 3/3] Update Troubleshooting.md removed email from bug report section. we should encourage all bugs to be reported on github. email/discord is fine for general help. --- FAQ/Troubleshooting.md | 5 +---- 1 file changed, 1 insertion(+), 4 deletions(-) diff --git a/FAQ/Troubleshooting.md b/FAQ/Troubleshooting.md index 1b5a17fb..09b16bae 100644 --- a/FAQ/Troubleshooting.md +++ b/FAQ/Troubleshooting.md @@ -9,7 +9,4 @@ You can also [email LBRY](mailto:help@lbry.io) with questions or issues. ## Report a bug -To report an issue, you can do one of the following: - -1. Send us an email to [help@lbry.io](mailto:help@lbry.io) with the details of your issue or bug report. -1. If you're a developer or otherwise technical and want to interact with spee.ch developers directly, you're welcome to open an issue directly on GitHub [here](https://github.com/lbryio/spee.ch). The penalty for getting this wrong is a mild shaming. We would appreciate a quick search to see if a similar issues already exist, as well. +To report an issue, open an issue directly on GitHub [here](https://github.com/lbryio/spee.ch). We would appreciate a quick search to see if a similar issues already exist, as well. The penalty for not doing so is a mild shaming.