diff --git a/FAQ/Troubleshooting.md b/FAQ/Troubleshooting.md new file mode 100644 index 00000000..3f6580ef --- /dev/null +++ b/FAQ/Troubleshooting.md @@ -0,0 +1,15 @@ +## Common problem and errors + + + +## How to get help? + +For live help, you can join [our chat](https://chat.lbry.io) and post in the #speech channel. Please share a detailed message with the issue you are experiencing. +You can also [email LBRY](mailto:help@lbry.io) with questions or issues. + +## Report a bug + +To report an issue, you can do one of the following: + +1. Send us an email to [help@lbry.io](mailto:help@lbry.io) with the details of your issue or bug report. +1. If you're a developer or otherwise technical and want to interact with spee.ch developers directly, you're welcome to open an issue directly on GitHub [here](https://github.com/lbryio/spee.ch). The penalty for getting this wrong is a mild shaming. We would appreciate a quick search to see if a similar issues already exist, as well.