Add startup-troubleshooting FAQ URL to daemon error screen #1027

New issue

Closed

opened 2018-02-17 00:48:02 +01:00 by tzarebczan · 1 comment

tzarebczan commented

2018-02-17 00:48:02 +01:00

(Migrated from github.com)

The Issue

I think it would be helpful to add a hyperlink to https://lbry.io/faq/startup-troubleshooting (or just the URL if hyperlink not possible) to the error screen when the daemon can't start up properly:

This would be helpful to new app users who have trouble starting up and to existing users who may be having issues connecting to the LBRY network. If we have wallet or server issues that prevent users from starting up, we can put a notice up at the top of the FAQ with the latest status. We could also possibly share the https://status.lbry.io on the FAQ.

Expected behaviour

Users should be pointed to a resource where they can find more information. If it's a network issue on our end, they would now be notified.

Actual behaviour

User is told an error was encountered

System Configuration

LBRY Daemon version:
LBRY App version:
LBRY Installation ID:
Operating system:

Anything Else

Screenshots

## The Issue I think it would be helpful to add a hyperlink to https://lbry.io/faq/startup-troubleshooting (or just the URL if hyperlink not possible) to the error screen when the daemon can't start up properly: ![daemonexited](https://user-images.githubusercontent.com/8120721/36334221-88120b6e-1349-11e8-8441-64033d463931.png) This would be helpful to new app users who have trouble starting up and to existing users who may be having issues connecting to the LBRY network. If we have wallet or server issues that prevent users from starting up, we can put a notice up at the top of the [FAQ](https://lbry.io/faq/startup-troubleshooting) with the latest status. We could also possibly share the https://status.lbry.io on the FAQ. ### Expected behaviour Users should be pointed to a resource where they can find more information. If it's a network issue on our end, they would now be notified. ### Actual behaviour User is told an error was encountered ## System Configuration   - LBRY Daemon version: - LBRY App version: - LBRY Installation ID: - Operating system: ## Anything Else  ## Screenshots

btzr-io commented

2018-02-22 00:24:06 +01:00

(Migrated from github.com)

Hyperlink not supported 😞

Sorry to say that this is not supported. I'd recommend building your own dialog - or adding the feature to the current dialog implementation in Electron, a PR is always welcome!

https://github.com/electron/electron/issues/7111#issuecomment-245460389

Hyperlink not supported :disappointed: > Sorry to say that this is not supported. I'd recommend building your own dialog - or adding the feature to the current dialog implementation in Electron, a PR is always welcome! https://github.com/electron/electron/issues/7111#issuecomment-245460389