Can't load #1521

New issue

Closed

opened 2018-05-25 21:59:58 +02:00 by hellfrasier · 2 comments

hellfrasier commented

2018-05-25 21:59:58 +02:00

(Migrated from github.com)

The Issue

Since updating, program freezes and shows me no videos but just the green screen. It says it loads and then goes empty.

Steps to Reproduce

Download for MacOS 10.13.4
Open.
See green screen.

Expected Behaviour

It should log me in automatically.

Actual Behaviour

It stops loading.

System Configuration

MacOS 10.13.4

LBRY Daemon version: 0.21.4.1551
LBRY App version:
LBRY Installation ID: Not sure.
Operating system: MacOS 10.13.4

Anything Else

Screenshots

## The Issue Since updating, program freezes and shows me no videos but just the green screen. It says it loads and then goes empty. ### Steps to Reproduce 1. Download for MacOS 10.13.4 2. Open. 3. See green screen. ### Expected Behaviour It should log me in automatically. ### Actual Behaviour It stops loading. ### Suggested Solutions Tell us your suggested solutions if you have any. ## System Configuration MacOS 10.13.4   - LBRY Daemon version: 0.21.4.1551 - LBRY App version: - LBRY Installation ID: Not sure. - Operating system: MacOS 10.13.4 ## Anything Else  ## Screenshots

tzarebczan commented

2018-05-25 22:12:58 +02:00

(Migrated from github.com)

@samzeezy sorry to hear about the trouble with starting the app. Have you tried restarting your PC or killing any lbry related processes? If you continue to have trouble, send us your logfile to help@lbry.io : https://lbry.io/faq/how-to-find-lbry-log-file