LBRYCommunity/lbry-desktop

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Black screen on LBRY video player #1524

New issue

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opened 2018-05-27 01:26:58 +02:00 by thexkey · 5 comments

thexkey commented

2018-05-27 01:26:58 +02:00

(Migrated from github.com)

The Issue

Steps to Reproduce

Use Sony Vegas 13.0 to render a .mp4 video
upload MP4 to LBRY
attempt to view video

Expected Behaviour

Tell us what should happen.

The video should be playing like this (example)

Actual Behaviour

Tell us what happens instead.

The video's music plays with a solid black screen, as shown here.

System Configuration

please PM me if you NEED the email

LBRY Daemon version: 0.19.3
LBRY App version: 0.21.4
LBRY Installation ID: 8HVF913zcxrSRHcyhJy6yhsy612pVoFMY7iV6R6NP298gZoX6wdg8x561NkQZD9sjH
Operating system: Windows 10 Pro, Build 1511

Anything Else

the video does play on VLC and other video-playing programs.

Screenshots

the actual video in Sony Vegas 13.0 :

the bug:

## The Issue ### Steps to Reproduce 1. Use Sony Vegas 13.0 to render a .mp4 video 2. upload MP4 to LBRY 3. attempt to view video ### Expected Behaviour Tell us what should happen. The video should be playing like this (example) ![image](https://user-images.githubusercontent.com/24478471/40580944-31f214ca-6111-11e8-8b66-24f6a6245482.png) ### Actual Behaviour Tell us what happens instead. The video's music plays with a solid black screen, as shown here. ![image](https://user-images.githubusercontent.com/24478471/40580953-5de42e10-6111-11e8-9663-2ca6847ec4da.png) ### Suggested Solutions Tell us your suggested solutions if you have any. Repair/Replace the video player or use external program to play video (VLC is a good candidate) ## System Configuration  ![image](https://user-images.githubusercontent.com/24478471/40580962-92cfe844-6111-11e8-8c6d-fefe1acc0fa2.png) please PM me if you NEED the email  - LBRY Daemon version: 0.19.3 - LBRY App version: 0.21.4 - LBRY Installation ID: 8HVF913zcxrSRHcyhJy6yhsy612pVoFMY7iV6R6NP298gZoX6wdg8x561NkQZD9sjH - Operating system: Windows 10 Pro, Build 1511 ## Anything Else  the video does play on VLC and other video-playing programs. ## Screenshots  the actual video in Sony Vegas 13.0 : ![image](https://user-images.githubusercontent.com/24478471/40580977-0997741a-6112-11e8-90e7-6c3c381b0f08.png) the bug: ![image](https://user-images.githubusercontent.com/24478471/40580984-37fb7a5e-6112-11e8-84ef-60ba518e9c2a.png)

tzarebczan commented

2018-05-27 01:33:19 +02:00

(Migrated from github.com)

Can you bring up the console (ctrl shift I) and check for any errors while playing. Thanks!

The app player needs some work to support additional formats.

Some codes may not be supported by the video player. Try running the mp4 through handbrake with the web optimized setting, please see https://lbry.io/publish for more info about recommended upload formats. Can you bring up the console (ctrl shift I) and check for any errors while playing. Thanks! The app player needs some work to support additional formats.

thexkey commented

2018-05-27 01:42:56 +02:00

(Migrated from github.com)

it uses the codecs listed in
https://lbry.io/publish
and i used handbreak but it is still black.

it uses the codecs listed in https://lbry.io/publish and i used handbreak but it is still black.

kauffj commented

2018-05-27 18:07:03 +02:00

(Migrated from github.com)

@tzarebczan can you try seeing if the file plays fine in other players so we can figure out of it's an encoding or player/app issue?

👍 1

skhameneh commented

2018-05-29 02:03:05 +02:00

(Migrated from github.com)

Hey @samdisk11 can you open your file in VLC, press CTRL+J and share the information?

That would be very helpful

Hey @samdisk11 can you open your file in VLC, press `CTRL+J` and share the information? That would be very helpful

tzarebczan commented

2018-05-30 00:54:00 +02:00

(Migrated from github.com)

Stephen reached back to out to @samdisk11 on Discord and was able to convert his file via handbrake, which resulted in a playable file within the app.

I have a tasker to do a bit more research on our current player limitations and see if the render-media maintainer would like to do some work for us.

@skhameneh see here: https://www.screencast.com/t/I2yms80Z4Yt, looks like it's in mpeg format. I tried the video on instant.io (uses our same player, and the screen is blank there too). It's probably just an unsupported codec in render-media. Stephen reached back to out to @samdisk11 on Discord and was able to convert his file via handbrake, which resulted in a playable file within the app. I have a tasker to do a bit more research on our current player limitations and see if the render-media maintainer would like to do some work for us.