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Handle daemon not fully starting scenario better #2021

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opened 2018-10-09 20:49:01 +02:00 by tzarebczan · 4 comments
tzarebczan commented 2018-10-09 20:49:01 +02:00 (Migrated from github.com)
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The Issue

Handle scenarios like https://github.com/lbryio/lbry-desktop/issues/2020 where the daemon doesn't fully connect to the LBRY network, and thus the app gets stuck on initializing. We should try connecting for some period of time before timing out and showing an error message similar to:9844cbdaf6/src/renderer/component/splash/view.jsx (L54)
along with a link to https://lbry.io/faq/startup-troubleshooting

System Configuration

  • LBRY Daemon version:
  • LBRY App version:
  • LBRY Installation ID:
  • Operating system:

Anything Else

Screenshots

Acceptance Criteria

Definition of Done

  • Tested against acceptance criteria
  • Tested against the assumptions of the user story
  • The project builds without errors
  • Unit tests are written and passing
  • Tests on devices/browsers listed in the issue have passed
  • QA performed & issues resolved
  • Refactoring completed
  • Any configuration or build changes documented
  • Documentation updated
  • Peer Code Review performed
<!-- Thanks for reporting an issue to LBRY and helping us improve! To make it possible for us to help you, please fill out below information carefully. Before reporting any issues, please make sure that you're using the latest version. - App releases: https://github.com/lbryio/lbry-desktop/releases - Standalone daemon: https://github.com/lbryio/lbry/releases We are also available on live chat at https://chat.lbry.io --> ## The Issue Handle scenarios like https://github.com/lbryio/lbry-desktop/issues/2020 where the daemon doesn't fully connect to the LBRY network, and thus the app gets stuck on initializing. We should try connecting for some period of time before timing out and showing an error message similar to:https://github.com/lbryio/lbry-desktop/blob/9844cbdaf6f6cad3eefba7dfaa1a7598cdbb1bd1/src/renderer/component/splash/view.jsx#L54 along with a link to https://lbry.io/faq/startup-troubleshooting ## System Configuration <!-- For the app, this info is in the About section at the bottom of the Help page. You can include a screenshot instead of typing it out --> <!-- For the daemon, run: curl 'http://localhost:5279' --data '{"method":"version"}' and include the full output --> - LBRY Daemon version: - LBRY App version: - LBRY Installation ID: - Operating system: ## Anything Else <!-- Include anything else that does not fit into the above sections --> ## Screenshots <!-- If a screenshot would help explain the bug, please include one or two here --> ### Acceptance Criteria 1. 2. 3. ### Definition of Done - [ ] Tested against acceptance criteria - [ ] Tested against the assumptions of the user story - [ ] The project builds without errors - [ ] Unit tests are written and passing - [ ] Tests on devices/browsers listed in the issue have passed - [ ] QA performed & issues resolved - [ ] Refactoring completed - [ ] Any configuration or build changes documented - [ ] Documentation updated - [ ] Peer Code Review performed
👍 1
phillipyork commented 2018-10-31 16:36:11 +01:00 (Migrated from github.com)
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I have this exact problem .where the daemon doesn't fully connect to the LBRY network, and thus the app gets stuck on initializing. screen shot below

snapshot

**I have this exact problem .where the daemon doesn't fully connect to the LBRY network, and thus the app gets stuck on initializing.** screen shot below ![snapshot](https://user-images.githubusercontent.com/26136041/47797972-a6916200-dce4-11e8-8805-5378c4928a3f.PNG)
tzarebczan commented 2018-10-31 16:46:04 +01:00 (Migrated from github.com)
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@phillipyork can you send us your logfile (https://lbry.io/faq/how-to-find-lbry-log-file) so we can better diagnose it? Or you can also look at https://lbry.io/faq/startup-troubleshooting in the meantime.

@phillipyork can you send us your logfile (https://lbry.io/faq/how-to-find-lbry-log-file) so we can better diagnose it? Or you can also look at https://lbry.io/faq/startup-troubleshooting in the meantime.
phillipyork commented 2018-10-31 21:18:55 +01:00 (Migrated from github.com)
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lbrynet.log

heres my log file

[lbrynet.log](https://github.com/lbryio/lbry-desktop/files/2536243/lbrynet.log) heres my log file
tzarebczan commented 2018-11-01 15:16:21 +01:00 (Migrated from github.com)
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@phillipyork , This would be better over email. Do you have AVG, AVAST or another Antivirus program installed? I've seen this error previously when LBRY is blocked from startup. If not, can you also try rebooting your machine and trying again? Let's please continue this over email or #help at https://chat.lbry.io

@phillipyork , This would be better over email. Do you have AVG, AVAST or another Antivirus program installed? I've seen this error previously when LBRY is blocked from startup. If not, can you also try rebooting your machine and trying again? Let's please continue this over email or #help at https://chat.lbry.io
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v0.26.0-rc.6
v0.26.0-rc.5
v0.26.0-rc.4
v0.26.0-rc.3
v0.26.0-rc.2
v0.25.1
v0.25.0
v0.25.0-rc.4
v0.25.0-rc.3
v0.25.0-rc.2
v0.24.0
v0.24.0-rc.1
v0.23.1
v0.23.0
v0.23.0-rc.3
v0.1.0-rc.3
v0.1.0-rc.2
v0.22.2
v0.22.1
untagged-f7110823363bdf8f3e1e
v0.22.0
v0.22.0-rc.15
v0.22.0-rc.14
v0.22.0-rc.13
v0.22.0-rc.12
v0.22.0-rc.11
v0.22.0-rc.10
v0.21.6
v0.22.0-rc.9
v0.21.5
v0.21.5-rc.1
v0.21.4
v0.21.4-rc.6
v0.21.4-rc.5
v0.21.4-rc.4
v0.21.4-rc.3
v0.21.3
v0.21.2
v0.21.2-rc.1
v0.21.1-rc.4
v0.21.1-rc.3
v0.21.0-rc.4
v0.21.0-rc.3
v0.21.0-rc.1
v0.20.0
v0.20.0-rc9
v0.20.0-rc8
v0.20.0-rc7
v0.20.0-rc6
v0.20.0-rc5
v0.20.0-rc4
v0.20.0rc2
v0.20.0rc1
v0.19.4
v0.19.4rc2
v0.19.5rc1
v0.19.4rc1
v0.19.3
v0.19.3rc2
v0.19.3rc1
v0.19.2
v0.19.2rc1
v0.19.1
v0.19.1rc3
v0.19.1rc2
v0.19.1rc1
v0.19.0
v0.19.0rc4
v0.19.0rc3
v0.19.0rc2
v0.19.0-rc2
v0.19.0rc1
v0.18.2
v0.18.2rc1
v0.18.1rc1
v0.18.0
v0.18.0rc5
v0.18.0rc4
v0.18.0rc3
v0.18.0rc2
v0.18.0rc1
v0.17.1
v0.17.1rc1
v0.17.0
v0.17.0rc3
v0.17.0rc2
v0.17.0rc1
v0.16.1
v0.16.1rc3
v0.16.1rc2
v0.16.0
v0.16.0rc7
v0.16.0rc6
v0.16.0rc5
v0.16.0rc4
v0.16.0rc3
v0.16.0rc2
v0.16.0rc1
v0.15.1
v0.15.1rc2
v0.15.1rc1
v0.15.0
v0.15.0rc5
v0.15.0rc4
v0.15.0rc3
v0.15.0rc2
v0.15.0rc1
v0.14.3
v0.14.3rc3
v0.14.3rc2
v0.14.3rc1
v0.14.2
v0.14.2rc1
v0.14.1
v0.14.1rc1
v0.14.0
v0.14.0rc4
v0.14.0rc3
v0.14.0rc2
v0.14.0rc1
v0.13.0
v0.13.0rc1
v0.12.2rc9
v0.12.2rc8
v0.12.2rc7
v0.12.2rc6
v0.12.2rc5
v0.12.2rc4
v0.12.2rc3
v0.12.2rc2
v0.12.2rc1
v0.12.1rc1
v0.12.0
v0.12.0rc8
v0.12.0rc7
v0.12.0rc6
v0.12.0rc5
v0.12.0rc4
v0.12.0rc3
v0.12.0rc2
v0.12.0rc1
v0.11.9
v0.11.9rc1
v0.11.8
v0.11.8rc1
v0.11.7
v0.11.7rc1
v0.11.6
v0.11.6rc1
v0.11.5
v0.11.5rc1
v0.11.4
v0.11.4rc1
v0.11.3
v0.11.3rc1
v0.11.2
v0.11.2rc1
v0.11.1rc1
v0.11.0
v0.11.0rc1
v0.10.1rc1
v0.10.0
v0.10.0rc9
v0.10.0rc8
v0.10.0rc7
v0.10.0rc6
v0.10.0rc5
v0.10.0rc4
v0.10.0rc3
v0.10.0rc2
v0.10.0rc1
v0.9.2rc24
v0.9.2rc23
v0.9.2rc22
v0.9.2rc21
v0.9.2rc20
v0.9.2rc19
v0.9.2rc18
v0.9.2rc15
v0.9.2rc14
v0.9.2rc13
v0.9.2rc12
v0.9.2rc11
v0.9.2rc10
v0.9.2rc9
v0.9.2rc8
v0.9.2rc7
v0.9.2rc6
v0.9.2rc5
v0.9.2rc4
v0.9.2rc3
v0.9.2rc2
v0.9.2rc1
v0.9.1
v0.9.1rc6
v0.9.1rc5
v0.9.1rc4
v0.9.1rc3
v0.9.1rc2
v0.9.1rc1
v0.9.0
v0.9.0rc17
v0.9.0rc16
v0.9.0rc15
v0.9.0rc14
v0.9.0rc13
v0.9.0rc12
v0.9.0rc11
test-daemon-release-19
test-daemon-release-18
test-daemon-release-17
test-daemon-release-16
test-daemon-release-15
test-daemon-release-14
test-daemon-release-13
test-daemon-release-12
test-daemon-release-11
test-daemon-release-10
test-daemon-release-9
test-daemon-release-8
test-daemon-release-7
test-daemon-release-6
test-daemon-release-5
test-daemon-release-4
v0.9.0rc10
test-daemon-release-3
test-daemon-release-2
test-daemon-release
test-some-more
v0.9.0rc9
v0.9.0rc8
v0.9.0rc7
v0.9.0rc6
v0.9.0rc5
v0.9.0rc4
v0.9.0rc3
v0.9.0rc2
test-teamcity-tags
test-annotated-tags
v0.9.0rc1
v0.9.0rc0
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accessibility

   
app-parity

   
area: creator

   
area: daemon

   
area: design

   
area: devops

   
area: discovery

   
area: docs

   
area: installer

   
area: internal

   
area: livestream

   
area: performance

   
area: proposal

Work is part of a proposal

  
area: reposts

   
area: rewards

   
area: search

   
area: security

   
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channel

   
comments

   
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Discuss this issue at the next planning meeting, then remove this label

  
core team

   
css

   
dependencies

   
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Epic

   
feature request

   
first-timers-only

   
good first issue

   
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Welcome to Hacktoberfest

  
help wanted

   
hub-dependent

   
icebox

Long-term storage

  
Invalid

   
level: 0

   
level: 1

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level: 2

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level: 3

Significant knowledge of the existing code is recommended

  
level: 4

Intimate knowledge of the existing code is recommended

  
merge when green

   
needs: exploration

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needs: grooming

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needs: priority

Priority level needs to be defined

  
needs: repro

Issue needs step-by-step instructions on how to reproduce in latest code

  
needs: tech design

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notifications

   
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playlists

   
priority: blocker

Issue is blocking release, do ASAP

  
priority: high

Work needs to be moved into sprint ASAP

  
priority: low

Work should be done but can stay in the backlog for now

  
priority: medium

Work needs to be done within 2-3 sprints

  
protocol dependent

   
recsys

   
redesign

general redesign not prioritize for anyone release

  
regression

   
resilience

   
sdk dependent

Requires work on lbry-sdk repo

  
Tom's Wishlist

   
trending

   
type: bug

Existing functionality is wrong or broken

  
type: discussion

A conversation. No specific changes requested

  
type: improvement

Existing (or partially existing) functionality needs to be changed

  
type: new feature

New functionality that does not exist yet

  
type: refactor

Minimal user-visible changes, but significant internal work

  
type: task

Either work that's not related to the code, or a small chore that does not fit into other categories

  
type: testing

Solution needs additional user testing

  
unplanned

Work that was not planned into the spirnt, took priority over planned work

  
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accessibility
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area: search
area: security
area: subscriptions
area: sync
area: ux
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BEAMER
channel
comments
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consider soon
core team
css
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first-timers-only
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level: 0
level: 1
level: 2
level: 3
level: 4
merge when green
needs: exploration
needs: grooming
needs: priority
needs: repro
needs: tech design
notifications
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priority: high
priority: low
priority: medium
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recsys
redesign
regression
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Reference: LBRYCommunity/lbry-desktop#2021
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