When disk is full an error message pops up when trying to download but message isn't informative #944

Closed
opened 2018-01-13 08:46:05 +01:00 by Arrowana · 1 comment
Arrowana commented 2018-01-13 08:46:05 +01:00 (Migrated from github.com)

The Issue

Error message is not helpful when disk is full, resulting in poor user experience when trying to stream/download a new video

Steps to reproduce

  1. Fill the disk space where the download LBRY download folder is set
  2. Try to stream or download a video

Expected behaviour

Error should be something like "Disk is full, please free up some disk space" or something like this

Actual behaviour

Dialog appears with error:

Error
We're sorry that LBRY has encountered an error. This has been reported and we will investigate the problem.

when clicking on show more, it isn't helping either

Error message: Failed to download lbry://backpropagation-calculus-appendix-to#0e8aae9a057e1bee194220f5daa0b94ebd802a5d, please try again. If this problem persists, visit https://lbry.io/faq/support for support.

I was well aware my disk was almost full, so I deleted a few files then the message disappeared.

System Configuration

  • LBRY Daemon version: 0.18.0
  • LBRY App version: 0.19.4
  • LBRY Installation ID: 8eqyvVbGDFpoufTAEDzUfXXUNn417DXGUxtX2vc7SZHL7TG7LzM2SgfD2w15sMTR5f
  • Operating system: Ubuntu 14.04 64 bits
## The Issue Error message is not helpful when disk is full, resulting in poor user experience when trying to stream/download a new video ### Steps to reproduce 1. Fill the disk space where the download LBRY download folder is set 2. Try to stream or download a video ### Expected behaviour Error should be something like "Disk is full, please free up some disk space" or something like this ### Actual behaviour Dialog appears with error: > Error > We're sorry that LBRY has encountered an error. This has been reported and we will investigate the problem. when clicking on show more, it isn't helping either > Error message: Failed to download lbry://backpropagation-calculus-appendix-to#0e8aae9a057e1bee194220f5daa0b94ebd802a5d, please try again. If this problem persists, visit https://lbry.io/faq/support for support. I was well aware my disk was almost full, so I deleted a few files then the message disappeared. ## System Configuration <!-- For the daemon, run: curl 'http://localhost:5279' --data '{"method":"version"}' and include the full output --> - LBRY Daemon version: 0.18.0 - LBRY App version: 0.19.4 - LBRY Installation ID: 8eqyvVbGDFpoufTAEDzUfXXUNn417DXGUxtX2vc7SZHL7TG7LzM2SgfD2w15sMTR5f - Operating system: Ubuntu 14.04 64 bits
tzarebczan commented 2018-01-15 15:51:21 +01:00 (Migrated from github.com)

We have a similar issue open for this on the daemon side, will close this one.

https://github.com/lbryio/lbry/issues/994

We have a similar issue open for this on the daemon side, will close this one. https://github.com/lbryio/lbry/issues/994
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Reference: LBRYCommunity/lbry-desktop#944
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